The concept of digital transformation includes not only the implementation of cutting-edge technologies within organizations, but also the redefinition of business processes in order to automate and streamline. For this reason, it is essential to acquire a new mindset, a new mindset that allows you to see technology as an enabling and strategic tool for achieving your company's main goals.

In this article we will look at:

• Digitization of business processes;
• The automation of document processes;
• Technologies involved;
• Main benefits;
• Document hyperautomation: myBiros & Automyo.

Digitization of business processes

What is the definition of digitization? In a nutshell, we can say that digitization is the optimization and improvement of activities, data flows and procedures within a company by leveraging automation and advanced technologies.

One of the primary objectives is to make operations efficient and streamlined to minimize manual steps and, therefore, errors, redundancies and repetitive activities, ensuring total transparency and full executive control over each activity, while also collecting data useful for operational efficiency.

Another interesting aspect is that digitization of business processes makes communication, collaboration and, more generally, interactions both within and outside organizations pervasive. However, digitization processes to be effective must be planned carefully and carefully by first assessing the processes or departments that can most benefit from them. In addition, this must be in line with the company's priorities and goals for growth and improvement. After identifying possible improvement points, we move on to identifying the necessary and enabling tools and technologies for business digitization. For this very reason, it is essential to have full knowledge of the IT systems already in use in the company, considering how to make them more efficient through other digital tools.

Process digitization is effective if digital integration of processes can take place, making the various departments that make up the organization aligned with digital working logics. In this way, the company can quickly ride the market trend by increasing productivity, reducing internal costs and increasing awareness of data-driven choices and consequently its competitiveness in the market itself.

Document process automation

The issue of process digitization is closely related to that of digitization and automated document processing.

It is essential to have modern document management and to be able to optimize the enormous effort required to store, classify and process documents related to various business processes. Just to name a few examples, these range from the management of invoices and expense reports to HR processes to all the documentation that circulates in the back-office.

Business documents are a fundamental part of the processes on which the business is based. Therefore, anyone who is part of the organization must be able to make easy use of documents and the information they contain at any time. In addition, the use of Intelligent Document Processing (IDP) solutions makes it possible not only to make data easily usable but also to unify the many sources from which documents are received, making data available in enterprise information systems making it possible to automate the actions that are taken based on the information collected. Centralized and unified document management also allows for a much higher degree of security and control in a timely manner.

Main technologies involved

• Optical Character Recognition (OCR): OCR is a technology that enables computers to recognize and extract text from scanned documents or images. This is typically used as the first step in digitizing paper documents. This step enables further automatic processing based on the automatically read text
• Computer Vision Techniques: an interdisciplinary field of study that enables automatic image processing in order to perform various tasks. Through the use of neural networks, document structure such as title, paragraphs, signatures, tables and more can be automatically identified. Also often useful for classifying documents by analyzing the image and for information extraction.
• Natural language processing (NLP): is a field of artificial intelligence that focuses on the ability of computers to understand, interpret and generate text. It is often used in intelligent document processing to extract information from unstructured text, such as entity identification.
• RPA: is a type of solutions designed to automate repetitive based tasks that are normally performed by human operators. This is often useful in intelligent document processing to automate upstream and downstream integrations of document processing and to perform actions based on the data obtained.
• Data storage and management systems: these are systems used to store and manage data generated by intelligent document processing and RPA systems. This may include databases, data warehouses, and other systems.
• User interface tools: these are tools used to provide a user-friendly interface for interaction with intelligent document processing and RPA systems. This may include technologies for making Web interfaces, mobile apps, or other types of interfaces.

The main benefits

Intelligent Document Processing solutions enable companies to achieve several benefits:

• Direct time and cost savings: Leveraging scalable, high-performance architectures reduces time and cost, dramatically lowering the effort to process large volumes of data
• Reduced repetitive manual tasks: Artificial Intelligence minimizes the need for manual intervention to process documents
• Superior data quality: Through continuous learning and validation, it improves data quality, dramatically lowering errors.
• Start processing data quickly: IDP solutions are easily integrated through RPA mechanisms, often 5-10 times faster and easier to integrate than other approaches
• Process any document: Thanks to Artificial Intelligence, documents of all kinds can be handled: structured, semi-structured and unstructured.
• Full automation: Because of the simplicity with which the IDP integrates with other areas of the enterprise, a fully integrated RPA solution is easily achieved without the need for costly upgrades
• Improved Productivity: IDP helps organizations increase productivity and reduce time spent on repetitive tasks, improving the quality of the work environment.
• Easy for businesses to use: With per-build use cases to choose from and synergy with RPA solutions, launching and integrating more common use cases is quick and easy.

Document hyperautomation: myBiros & Automyo

myBiros is an Intelligent Document Processing solution that enables automatic document processing. Core functionalities are:

• extraction of information;
• The automatic classification of documents;
• Extraction of artifacts from the document such as signatures, images, etc.

Leveraging advanced deep learning techniques that analyze multimodal features, it is possible to process all document types with a single solution. The system uses pre-trained models, data-augmentation techniques. Because of this, it can be trained with a small volume of data, allowing even processes involving a small volume of documents to be automated.

This solution includes a scoring mechanism: the system reduces false positives by enabling the ability to review low confidence data while minimizing errors. Interaction with a human user enables the system to correct errors while continuing to train the system. In this way, errors made in the past are not repeated(Human in the loop and continuous learning).

It is very easy to integrate myBiros into any application through the use of APIs and easy interaction with RPA systems. This is where Automyo comes in with its innovative RPA solution.

Automyo, is designed to improve the work experience of both companies (B2B) and their customers' customers (B2B2B) by creating more efficient processes at a lower cost. Such a platform enables the creation of automated workflows without writing code, putting technology at the service of people and the growth of the business organization.

myBiros and Automyo can therefore work together, to speed up business processes and make the digital transition even easier.

On the one hand, myBiros enables extreme accuracy in data extraction and paper digitization, even on low-quality documents. On the other, Automyo allows scheduling of automated flows, making myBiros' automated document processing easier to use and more effective.

A single process that creates an interconnected ecosystem to support companies and provide them with the right tools for digital growth.

Want to learn more? Contact us and try our demo.

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